Ticket information
Tickets can be booked online via the calendar and via the Package options. Alternatively, tickets can be purchased during the opening hours of the Tourist-Info Staufen in the town hall. Group bookings can also be made online. Special offers for school classes are put together individually on request and according to the event.
Box office
The box office opens one hour before the start of the event. Tickets deposited on site will be held by the foyer staff until the interval for late admission and expire at the end of the interval.
Online
You can buy your desired ticket at any time in the calendar and download it to your cell phone or print it out yourself on your standard printer at home.
You automatically receive a discount when you buy several tickets for one event.
Our Package options offer staggered discounts when you buy several tickets for different events.
Ticket return, ticket loss
Tickets cannot be exchanged or returned. However, all tickets are transferable and can be passed on. If an entitlement to a discount expires as a result, the difference must be paid at the box office.
If you lose a ticket, a replacement ticket can be generated in the ticket system, please contact the box office or the advance booking office.
Advance booking
Advance ticket sales take place at the Tourist-Info Staufen during the usual opening hours in the town hall. No tickets will be deposited or sent to you.
Discounts
Proof of entitlement to a discount must be provided before the ticket is purchased and presented at the entrance without being asked. No discount will be granted after the purchase of tickets. A maximum of one discount is granted per ticket.
Groups
Groups can buy as many tickets as they like for a desired event directly in the calendar and thus secure a high discount.
Children, pupils, students, trainees
In each category there is a reduced price for children, pupils, students and trainees. Select “Reduced price” to book your ticket.
Please note that booster seats may be brought to children’s events or that there are specially designated children’s areas.
People with disabilities
The discount applies to those with a disability of 70% or more. The entrances to the building, the hall and the toilets on the first floor are barrier-free. With row seating, a total of four seats in the first row are designated for wheelchair users and, if necessary, their companion and can be booked online.
Assistance dogs must be registered in good time when booking.