GTC

House rules for the Faust­Forum

Staufen, March 2026 — Mayor Michael Benitz

  1. The City of Staufen has sole domi­cil­iary rights in all rooms. Express reference is made to compli­ance with statutory provi­sions, the protec­tion of minors, the Ordinance on Places of Assembly, the building permit, etc.
  2. Scope of appli­ca­tion: These house rules are valid on the premises and in all rooms of the Faust­Forum. The provi­sions of these house rules must be observed.
  3. Access and stay: Access to public buildings is only permitted to persons who have a legit­i­mate request. Safety and order regu­la­tions must be observed by all users. Users are required to behave in a respectful and consid­erate manner. Persons who violate these house rules or fail to comply with instruc­tions may be asked to leave the building without prejudice to further legal action and to the exclusion of any claims for reim­burse­ment. In addition, a temporary or permanent ban from the premises may be issued. All persons must comply with the instruc­tions of the admission and control staff, the employees of the building, the police, the fire depart­ment, the rescue service and the instruc­tions of the official super­vi­sory bodies. During an event, visitors must take the seat indicated on the admission ticket and remain in this position during the event. Visitors are not permitted to enter or remain in other rooms, e.g. the backstage area, stage or artists’ dressing rooms, unless the nature of the event requires such access (e.g. guided tours).
  4. Checkroom / prohib­ited items It is prohib­ited to bring food and drink, coats, thick jackets, umbrellas, rucksacks, walking sticks (with the exception of walking aids), large luggage, bags larger than A4 and bulky items into the concert hall. The rollator serves as a walking aid for the guest up to his/​her seat and is placed by the service staff and made available to the guest again imme­di­ately after the end of the concert (or at the beginning of the interval). The operator accepts no liability for loss of or damage to the rollators. No liability is accepted for valuables (e.g. musical instru­ments, cameras, jewelry) or valuables (e.g. ID cards, credit cards, cell phones, laptops) or other items left in clothing, bags or other items. It is prohib­ited to carry the following items:
    - Weapons or dangerous objects as well as items which, if thrown, could cause bodily injury to persons.
    - Gas spray bottles, corrosive or coloring substances or pres­sur­ized containers for highly flammable or harmful gases, with the exception of commer­cially available pocket lighters and hairspray
    - Containers made of fragile or splin­tering material
    - Fireworks of any kind, smoking powder or pyrotechnic objects
    - Mechan­i­cally and elec­tri­cally operated noise instru­ments
    - Racist, xeno­phobic and radical propa­ganda material
  5. Sound and image record­ings The recording of events on sound and/​or
    image carriers (photo, video, film, data storage etc.) by visitors is prohib­ited. In the case of tele­vi­sion broad­casts and the produc­tion of photos, video and sound record­ings by the organizer or persons commis­sioned by the organizer, the visitor gives his consent to the broad­casting tele­vi­sion station and the organizer with the purchase of the admission ticket that the record­ings made by him during or in connec­tion with the event may be used without compen­sa­tion and without time or space restric­tions by means of any current or future technical process up to a maximum length of 3 minutes.
  6. Noise levels The noise pollution in urban areas is 63 dB(A) during the day from 06:00 – 22:00 and 45 dB(A) at night from 22:00 – 06:00. Indi­vidual short-term noise peaks may not exceed the immission values by more than 30 dB(A) during the day and by more than 20 dB(A) at night. At indi­vidual events, there may be a risk of damage to hearing and health due to high noise levels in the hall. Visitors can request suitable hearing protec­tion from Audience Services, which will be issued free of charge. The town of Staufen accepts no liability for damage to hearing or health in this context.
  7. Cell phones and other elec­tronic devices as well as acoustic signaling devices of all kinds must be switched off during the event. In the interests of other visitors or the smooth running of an event, the operator is entitled to demand the return of the means of commu­ni­ca­tion and infor­ma­tion or the recording in a suitable form, to delete the latter and, if necessary, to ask the visitor to leave the concert.
  8. Admission for late arrivals There is no legal enti­tle­ment to late admission. Late­comers may only be admitted to the event during breaks or only to assigned areas of the hall after being cleared by the foyer team.
  9. Food and drinks Food and drinks may not be taken into the concert hall.
  10. Children Children up to the age of 12 may only enter the concert hall if accom­pa­nied by suitable super­vi­sors. Visitors with children must ensure that these regu­la­tions are observed. School classes/​groups of children up to the age of 14 must be accom­pa­nied by at least two adult super­vi­sors.
  11. Animals: With the exception of assis­tance dogs, animals are not permitted.
  12. Smoking and drugs: There is an absolute smoking ban in the entire building in accor­dance with the State Non-Smoker Protec­tion Act; this also applies to smoking with elec­tronic ciga­rettes and tobacco heaters and similar products. Drug use of any kind is also prohib­ited. However, smoking in theatrical perfor­mances is permitted.
  13. Erection/​dismantling, damage: All deliv­eries and erections must be carried out in such a way that they are as gentle as possible on the building and its furnish­ings. Further­more, all safety regu­la­tions must be observed. The greatest possible protec­tion means, for example:
    - no over­riding of safety devices,
    - no blocking of lifts with objects,
    - no pushing of objects without castors,
    - no sticking/​writing on walls, doors, etc.,
    - no storage of objects on armchairs and chairs,
    - no use of armchairs as climbing aids.
  14. Escape routes All escape and rescue routes must be kept clear of obstacles at all times. Assembly and disman­tling activ­i­ties must not obstruct escape routes. Extin­guishing equipment, escape route markings and safety equipment must not be obstructed or covered.
  15. Requesting rescue services The fire depart­ment, police, rescue services or a doctor on duty must be requested via an employee of the venue. If this is not possible for valid reasons (in partic­ular in the event of imminent danger), the employees of the venue and, in the event of an event, the Faust­Forum event manage­ment must be informed of the request imme­di­ately
  16. Changes No changes may be made to the rooms and their furnish­ings without the consent of the City of Staufen. Nailing and pasting on floors and walls is not permitted. Material provided by the City of Staufen must be returned in perfect condition. Damage to walls, floors and material is subject to compen­sa­tion.
  17. Simul­ta­neous use of rooms Simul­ta­neous use for events of the hall and room A on the ground floor, as well as the hall and foyer on the ground floor is not permitted, as there are no extin­guishing systems in room A and the foyer. The approved room plan for each event is displayed in the foyer.
  18. Operating hours and deliv­eries The operating hours at the Faust­Forum are set and approved from 08:00 – 02:00. Suppliers to the Faust­Forum are required to use only the desig­nated parking area in the delivery zone.